Contact Texas Highways

Subscriber Services

For address changes, lost/damaged issues, renewals, gift subscriptions, new orders, and inquiries, please email customer service at [email protected].
Phone: Toll-free, 800/839-4997, or 903/636-1123 from outside the U.S.

Back Issue Sales

Prepayment is required. Not all issues are in print. Call for pricing and availability.
Phone: 800/839-4997 Monday – Friday 8 a.m. – 5 p.m. Central
Fax: 512/486-5879
Email: [email protected]

Texas Highways Shop

Formerly known as the Texas Highways Mercantile, the Texas Highways Shop is your destination for exclusive magazine and Don’t mess with Texas merchandise.

Texas Highways Events Calendar Submissions

Eligible events submitted by publication deadlines will be listed on texashighways.com, in the quarterly Texas Highways Events Calendar publication, and on TravelTex.com. To review submission deadlines and submit your event for consideration, please visit the Texas Highways Events Calendar submissions page.

Talk to Texas Highways

To submit suggestions, comments, or letters to the editor, please e-mail us or write to:
Texas Highways Editor
P.O. Box 141009
Austin, Texas 78714-1009.

Texas Highways’ Magazine Staff

Meet the Texas Highways team.

Reprints and Permissions

Articles and photographs appearing in Texas Highways are embargoed for a period of 120 days after the on-sale date of the issue in which they appear. After the embargo period expires, reprint or reuse permission may be granted under certain conditions. All requests must be submitted in writing to Executive Editor Emily Stone or Publisher Andrea Lin.

Texas Travel & Tourism Industry Partner Resources

Do you work for a DMO, CVB, visitor’s center, city, etc.? We have many FREE and paid opportunities to help you drive visitation to your destinations and attractions. The publishers of Texas Highways are highly committed to producing high-quality, unique, and useful resources for travelers year-round, and in doing so, supporting our partners in the Texas travel and tourism industry. Please reference our resource kit to learn more.

FAQs

I need to change the address my subscription is going to. How should I do this?

You can change your address by logging in to your online account and selecting ‘My Account’ from the menu located to the left of the screen, or by calling our Customer Service team toll-free at 800-839-4997.

I've received another renewal notice even though I've paid. Why?
If you’ve sent in your renewal payment within the last few weeks, it is possible that your payment and another renewal notice crossed in the mail. If you receive another notice beyond that, you should contact us toll-free, 800/839-4997, or 903/636-1123 from outside the U.S.
How are my gift subscription recipients notified?

Texas Highways sends a gift acknowledgement card directly to your recipients notifying them that a subscription in their name has been purchased or renewed by you.

What if the magazine issue is damaged or never arrives?

The USPS continues to experience widespread delays. Print subscribers will receive their magazine issues, though they may be delivered later than anticipated. If you are concerned about the delivery of your issue, or if you have received a damaged issue, please email us and we will ship you a replacement copy at no cost.

How do I return a product for a refund or replacement?

Your satisfaction is our ultimate goal.
Return the product by mail to:
Texas Highways
111 Corporate Drive
Big Sandy, TX 75755

Please include a note about what action you would like taken (refund or replacement).

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