Contact Texas Highways

Subscriber Services

For address changes, lost/damaged issues, renewals, gift subscriptions, new orders, and inquiries, please email customer service at customer_service@texashighways.us.
Phone: Toll-free, 800/839-4997, or 903/636-1123 from outside the U.S.

Back Issue Sales

Prepayment is required. Not all issues are in print. Call for pricing and availability.
Phone: 512/486-5858 Monday – Friday 8 a.m. – 5 p.m. Central
Fax: 512/486-5879
Email: cindy.newsom@txdot.gov

Gift Shop

The Texas Highways Mercantile offers an assortment of traditional Texana items and a new category we call True Texas, which is filled with products created by Texas-based artisans. Discover Texas creativity here.

Texas Highways Events Calendar Submissions

Eligible events submitted by publication deadlines will be listed on texashighways.com, in the quarterly Texas Highways Events Calendar publication, and on TravelTex.com. To review submission deadlines and submit your event for consideration, please visit the Texas Highways Events Calendar submissions page.

Talk to Texas Highways

To submit suggestions, comments, or letters to the editor, please e-mail us or write to:
Texas Highways Editor
P.O. Box 141009
Austin, Texas 78714-1009.

Texas Highways’ Magazine Staff

Meet the Texas Highways team.

Reprints and Permissions

Articles and photographs appearing in Texas Highways are embargoed for a period of 120 days after the on-sale date of the issue in which they appear. After the embargo period expires, reprint or reuse permission may be granted under certain conditions. All requests must be submitted in writing to Executive Editor Emily Stone or Publisher Andrea Lin.

FAQs

How do I contact the magazine to say that I've moved?
You can access your account online, or call toll-free, 800-839-4997.
I've received another renewal notice even though I've paid. Why?

If you’ve sent in your renewal payment within the last few weeks, it is possible that your payment and another renewal notice crossed in the mail. If you receive another notice beyond that, you should contact us toll-free, 800/839-4997, or 903/636-1123 from outside the U.S.

How are my gift subscription recipients notified?
Texas Highways sends a gift card directly to your recipients notifying them that a subscription in their name has been purchased or renewed by you. Each issue will also include that information on the protective wrap.
How do I have my name removed from mailing list sales?
Occasionally we make our subscribers’ names available to outside companies. Many subscribers find these mail promotions of interest. However, if you wish to be excluded from these mailings, you can email Customer Service, or send your address label and your request to:

 

 

 

Texas Highways
Marketing Mailing Lists
P.O. Box 141009
Austin, Texas 78714-1009

What if the magazine issue is damaged or never arrives?
Your satisfaction is our ultimate goal. We’ll gladly replace any issues damaged in the mail or not received. Email us to replace an issue.
How do I return a product for a refund or replacement?
Return the product by mail to:
Texas Highways
111 Corporate Drive
Big Sandy, TX 75755

Please include a note about what action you want taken.

I have an idea for a product. Whom do I contact?
Email our marketing manager Katy Venable.

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